Summary
The implementation process of Interact’s SA Suite software at Hospital 5 de Outubro began in January 2018. At that time, the tool brought transparent management and continuous improvement to the development of quality management processes, contributing to the achievement of important Brazilian quality certifications. Even while facing the pandemic, the hospital, located in Canaã dos Carajás, Pará, accepted the challenge and, with the support of the software, elevated its service quality standards to another level.o another level.
“Interact’s SA Suite, corporate management software, is, in short, essential for improving organizations’ management model. It was a major step toward implementing what is known as Management 4.0. A tool capable of supporting high-performance results by centralizing and consolidating all strategic, tactical, and operational content. The platform is very intuitive and accessible, offering great tools [...].”
– Tárik de Albuquerque Lima,
Hospital Director
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TABLE OF CONTENTS
04 Meet HCO
05 HCO in numbers
06 Project start
07 First achievement
08 Quality and Patient Safety Center
09 Benefits and results
11 Management perspective
12 Consultant’s statement
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