FREE EBOOK
PROCESS
MATURITY
The implementation of Process Management in your company is essential to maintaining competitiveness; however, it is a recurring process that also requires continuous improvement.
Adopting a Process Maturity Model and conducting the assessment annually enables the company to understand its level of process maturity and identify the aspects that require greater attention.
Introduction
1. Process Maturity
2. Maturity Levels
3. Identifying Maturity Levels
4. Maturity Assessment
5. Actions Based on the Results
6. Interact Flow and Maturity
Conclusion
Understanding an organization’s level of maturity in Process Management is essential for defining the necessary changes.
It also enables companies to evolve more quickly—a decisive factor in keeping the business competitive in a market that demands innovation and adaptability.
Today, there are free tools available to help assess Process Maturity Levels, such as Interact Flow, which features a model inspired by the one created by Pedro Robledo in 2014.
SOLUÇÃO
Interact Flow is the FREE solution that offers tools for Process Management and Corporate Governance.
With it, users can model processes, assess Process Maturity Levels, and map the Customer Journey using the CCBXD method, created by Gart Capote.
In addition to the online version, it is also available for download and desktop installation, further simplifying the daily use of the tool.