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Satisfaction Survey: STRATEGIC Tools for MANAGEMENT
The results of surveys directly impact management as a whole, contributing strategically to the continuous improvement of processes, evaluation of project results, among others.
Table of Contents
• Introduction
• Challenges of the Area
• Digital Transformation in Surveys
• Surveys to Drive Management
• Discover Survey Manager
• Bonus
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Summary
Surveys, as we know them today, began to consolidate in the 1990s, driven by the Relationship Era.
The importance of listening to the people involved in a company or process was recognized, as well as everything that could be built and improved based on survey results.
Digital transformation, in turn, boosted the field in a different way, enhancing its outcomes.
However, it is necessary to rely on appropriate and integrated tools so that digitalization does not turn into duplicated work.
SOLUÇÃO
Survey Manager
SA Survey Manager is Interact’s solution for survey management.
With it, your company can create anonymous surveys, forms, polls, and corporate satisfaction surveys.
In addition, it features a complete workflow to monitor the process and integration with other modules to facilitate the creation of action plans and adjustments to strategic planning.
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